Privacy Policy

Last updated: January 2025

Mr. Peptide ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy describes how we collect, use, disclose, and safeguard your personal information when you visit our website or make a purchase. By using our Site, you agree to the terms of this Policy.

1. Information We Collect

We collect information you provide directly to us, including:

• Account/Order Information: Name, email address, shipping address, billing address, phone number
• Professional Information: Institution/organization name, business type, research credentials (for RUO verification)
• Payment Information: Processed securely by our payment processor — we do not store full card numbers
• Communications: Messages you send us via email or contact forms

We also collect information automatically:

• IP address, browser type, operating system, referring URLs
• Pages viewed, time on site, click data (via analytics tools)
• Cookies and similar tracking technologies

2. How We Use Your Information

We use collected information to:

• Process and fulfill orders, send confirmations and shipping updates
• Verify researcher eligibility for RUO product purchases
• Respond to inquiries and provide customer support
• Send transactional emails (order confirmations, shipping notifications)
• Send research updates and newsletters (only if you opt in)
• Detect and prevent fraud or unauthorized transactions
• Comply with legal obligations
• Improve our products, services, and website experience

3. Information Sharing

We do not sell, trade, or rent your personal information to third parties. We may share your information with:

• Service Providers: Payment processors, shipping carriers, email providers who help us operate our business
• Legal Requirements: When required by law, court order, or governmental authority
• Business Transfers: In connection with a merger, acquisition, or sale of assets (you will be notified)
• Protection of Rights: To protect the rights, property, or safety of Mr. Peptide, our customers, or the public

4. Cookies and Tracking

We use cookies and similar technologies to enhance your browsing experience, analyze site traffic, and understand where our visitors come from. You can control cookie settings through your browser; however, disabling cookies may affect site functionality. We use:

• Essential Cookies: Required for the site to function (cart, session management)
• Analytics Cookies: Understand how visitors interact with our site (e.g., Google Analytics)
• Preference Cookies: Remember your choices (e.g., age verification confirmation)

5. Data Security

We implement industry-standard security measures to protect your personal information, including SSL/TLS encryption for all data transmission, secure payment processing via PCI-compliant processors, and access controls limiting who can view your data. While we strive to protect your information, no method of transmission over the internet is 100% secure.

6. Data Retention

We retain personal information for as long as necessary to fulfill the purposes described in this Policy, including legal, accounting, and reporting requirements. Order records are typically retained for 7 years for tax and compliance purposes. You may request deletion of your data subject to legal retention requirements.

7. Your Rights

Depending on your location, you may have the right to:

• Access the personal information we hold about you
• Correct inaccurate or incomplete information
• Request deletion of your personal information
• Opt out of marketing communications at any time
• Data portability (receive your data in a machine-readable format)

To exercise these rights, contact us at support@mrpeptide.com.

8. Children's Privacy

Our Site is not intended for individuals under 18 years of age. We do not knowingly collect personal information from minors. If you believe we have collected information from a minor, please contact us immediately and we will take steps to delete such information.

9. Changes to This Policy

We may update this Privacy Policy periodically. We will notify you of material changes by posting the updated policy on our Site with a revised "Last Updated" date. Your continued use of the Site following any changes constitutes your acceptance of the updated Policy.

10. Contact Us

For questions about this Privacy Policy or our data practices, contact us at support@mrpeptide.com.